🛡️ Data Protection

Protection Policy Effective Date: July 1, 2025 Applies To: All users of the Bloodline: Heroes of Lithas game and official website 1. Introduction This Protection Policy outlines the measures taken by the developers and publishers of Bloodline: Heroes of Lithas ("we", "our", or "the Company") to protect the security, privacy, and overall experience of our users ("you", "players", or "users"). We are committed to maintaining a safe, fair, and enjoyable environment for all members of our community. By accessing or using our services, including the Bloodline: Heroes of Lithas game, website, and related platforms, you acknowledge and agree to this Protection Policy. 2. Data Security and Privacy 2.1 Personal Data Protection We collect and process personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR). All user data is securely stored and encrypted, ensuring unauthorized access is prevented. 2.2 Information We Collect Account credentials (username, email, password — hashed and encrypted) Gameplay data (progress, achievements, purchases, etc.) Device identifiers and usage information for security and analytics Voluntarily provided support messages and feedback 2.3 Data Usage Collected information is used to: Operate and improve the game and its features Prevent fraud, cheating, and unauthorized activity Ensure account security and recover access when necessary Provide support and notify users of important updates 3. Account Protection 3.1 User Responsibility You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your login information with anyone. We recommend using strong, unique passwords and enabling any available security options. 3.2 Suspicious Activity Monitoring We actively monitor accounts for signs of suspicious behavior, including but not limited to: Unusual login patterns Inconsistent device usage Attempted data manipulation In such cases, we may temporarily restrict access and request identity verification to protect your account and in-game assets. 4. Anti-Cheat and Fair Play Policy 4.1 Zero Tolerance for Cheating We maintain a strict zero-tolerance policy against cheating, hacking, and the use of unauthorized third-party tools. Any attempt to exploit the game or gain an unfair advantage will result in penalties, including but not limited to temporary bans, permanent account suspension, or legal action. 4.2 Monitoring Tools Automated and manual systems are in place to detect and address: Bot usage and auto-clickers Modified clients or scripts Unfair matchmaking manipulation Abuse of in-game economy 5. Payment and Purchase Protection 5.1 Secure Transactions All purchases are processed through secure, verified third-party payment providers. Your financial data is never stored on our servers. 5.2 Refund and Dispute Resolution We encourage players to read the refund policies of their respective platforms (e.g., Google Play, App Store). In cases of fraudulent transactions or disputes, please contact our support team with full documentation. 5.3 In-Game Purchases Purchased items and currency are non-transferable and intended solely for the personal use of the account holder. We do not support item trading, reselling, or external marketplaces. 6. Intellectual Property Protection All content, designs, characters, lore, and digital assets associated with Bloodline: Heroes of Lithas are the intellectual property of the Company. Unauthorized reproduction, redistribution, or alteration of these assets is strictly prohibited. We reserve the right to take legal action against any party infringing upon our copyrights, trademarks, or related protections. 7. Children’s Protection Policy We do not knowingly collect personal data from children under the age of 13 (or the age defined by local data protection laws). If we become aware of any such case, we will take immediate action to delete the data and restrict access. Parental controls and age-gated content measures are in place to ensure appropriate user access. 8. Community and Reporting Tools We provide in-game and online tools for players to report harassment, abuse, or suspicious behavior. Reports are reviewed by our moderation team in a timely and confidential manner. Offenders may face warnings, mutes, bans, or permanent removal from the platform. 9. Policy Updates We may revise this Protection Policy from time to time to reflect changes in legal requirements, our services, or security practices. All changes will be posted on our official website. Continued use of our services after such updates constitutes acceptance of the revised terms.